Refund policy
Refund Policy
Last updated: [2/7/26]
At Dugout Gear, we take pride in the quality and care put into every product we sell. Please review our refund policy carefully before making a purchase.
All Sales Are Final
Due to the nature of our products, all sales are final.
We do not accept returns or exchanges for any reason, including but not limited to:
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Incorrect size or fit
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Change of mind
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Buyer’s remorse
By completing a purchase on our website, you acknowledge and agree to this policy.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within [7] days of delivery at [contact@dugoutgear.com] with:
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Your order number
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A description of the issue
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Clear photos of the damaged or defective item
If the issue is verified, we may offer a replacement or store credit at our discretion. Refunds are not guaranteed.
Incorrect Orders
If you receive the wrong item due to an error on our part, please notify us within [7] days of delivery. We will work with you to resolve the issue as quickly as possible.
Non-Refundable Items
The following are non-refundable and non-returnable:
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All apparel and merchandise
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Sale or discounted items
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Gift cards (if applicable)
Cancellations
Orders cannot be canceled once they have been processed or shipped. Please ensure all order details are correct before completing your purchase.
Contact Us
If you have questions about this Refund Policy, please contact us at:
Dugout Gear
Email: [contact@dugoutgear.com]